Not just what you manage, but how
When Jenny and Robert McPherson took up a franchise in the Elite Maintenance Services group in 1984, they envisaged operating a carpet drycleaning company, pure and simple.
Wrong! Today, they and their extended family run two Elite franchises: the original business at Burleigh Heads on the Queensland Gold Coast, and another based in the southern Brisbane suburb of Loganholme.
Recently, Jenny and Robert’s daughter, Julia, and her husband,
Tim, bought the Loganholme pest management franchise and now own and operate it outright, employing two technicians, as well as Tim.
Although Elite continues to provide a carpet cleaning service, its main business, in Queensland’s widely acknowledged “termite heaven”, is now pest management.
Elite Burleigh employs eight, including Robert and Jenny and Robert’s other son-in-law, George Pullen (husband of daughter, Rebecca).Rebecca has major responsibility for office administration and systems management at Burleigh while Julia handles business administration at Loganholme.
