New Technology Drives Efficiency
Striving for efficiency and, with it, moving towards a paperless or at least minimal paper office, has driven one of Sydney’s leading pest management companies to not just adopt but embrace new age, customised, service industry software.
Professional Pest Manager (PPM) first covered Ant-Eater Environmental Services way back in 2002 when we talked, largely, about the company’s innovative approaches to promoting professionalism and staff training.
We didn’t know it at the time, but as Ant-Eater was working on refining its technical muscle and service delivery, it was also exploring a new approach to managing its business using digital technology.
At the core of Ant-Eater’s digital adventure,since 1999, has been ServicePRO service industry software, the brainchild of computer programmer, Kevork Temisgian. From its earliest incarnation, ServicePRO has i incorporated the key elements of pest management industry business management including job booking and scheduling, vehicle and technician tasking and routing, job quoting and costing, and report writing. Before long, it also provided a bar-code reading and report writing capability.


