Enterprise Software for Pest Management, Inspection Reports and Service Forms, Bar Coding and Trend Analysis,Customer Access System, PEST-APP can help you move paper free

ServicePRO-OnLine represents a significant leap forward in business management software technology … not so much because of what it does, but more, because of how it works and how, when, and where it can be accessed,  deployed and employed.

ServicePRO-OnLine will not just let pest managers off  the IT leash. It will put them back in real control of their businesses.

ServicePRO-OnLine which is a true evolution in ‘enterprise mobility’.

ServicePRO-OnLine also connects and works in fantastically with MYOB to make, what for us, is a seamless system.

with the flexibility of ServicePRO Report Writer, they can write in extra notes about photos. There is no use in just popping in a photo and saying ‘sub floor’. Cathy types away downstairs and tells them what could be in the sub  floor … trying to add the personal touch. We have adapted and enhanced and built on the framework that ServicePRO has given us. We add the human side, and the knowledge and bring it all together.

Taking Data from our hand held scanners we can produce meaningful graphs and flow charts, that’s fantastic!

They are much more then then just a supplier. They are true consultants who work with out team to ensure that not only their software, but also our hardware, support and complement our business operation and development.

Temisoft has never let us down. Whenever we have ever needed them, they have always been there for us, to help us work though our issues and challenges as our business and its needs have grown and their ServicePRO-OnLine software has developed and adapted.

Right from day one, what impressed us was Kevork’s and his team’s preparedness to become truly involved and engaged in our business, like another business partner.

If you have an issue and you need to ring them up, they are always there, on the spot.

We were all more than happy with how ServicePRO-OnLine was working for us under our own roof, the team regards the functionality of ServicePRO-OnLine is even better since being run over the internet.

Temisoft ensures that program updates are automatically built in, after full throttle testing, generally without any involvement from us.

Whatever we’re doing, we know everything is backed up, safe and secure, and that we can get our data, 24/7

Part of the reason we switched over from having all our data stored in our server on-site and having the system running from our office was we got burned … badly … by our server crashing and, as a result, having to re-input some of our data. We thought we were bullet proof. But, we found we only had to have a power brown out or complete failure and things could really go amiss. When the idea of having our data stored by somebody else, off site, was first put to us, we had concerns, because we would be handing over control to a third party. But, when we looked into it closely, we concluded we’d be far safer, without the need to worry about doing backups. It means we don’t have to worry about power failures and brownouts. If the power goes down, we can still get onto the internet via our batterycharged laptops which means, we can still function – booking in services and monitoring jobs – if all the regular office equipment goes down. having bitten the bullet and gone for ServicePRO-OnLine has only ever gone ‘off the air’ when Telstra suffered a nation-wide outage.Compared with the crashes we used to have with our own system, ServicePRO-OnLine has been, reliable with very few issues. Importantly, wherever we are and whatever we’re doing, we know everything is backed up, safe and secure, and that we can get our data, 24/7.

When someone rings up and wants something done immediately; our staff use ServicePRO-OnLine to call up where all our people are and when they can be made available. It certainly makes routing and scheduling easier.

Using ServicePRO, we never miss out on carrying out termite monitoring and baiting system checks or scheduled services, While ServicePRO provides more than adequate rigour, it also enables
and facilitates business management flexibility.

From day one, we’ve relied on ServicePRO to help us handle these business management issues. And, as the software has evolved, we have found that it has enabled us to do more business and do it better. For instance, with ServicePRO, our customer service team can log the jobs in and determine immediately if they are on contracts or on regular service schedules.

Instead, wherever they may be across Greater Sydney, they will simply hit ‘send’ or ‘receive’ on their wireless connected hand held unit … and onto the next job.